1. Who We Are

UAVOps provides aerial data intelligence solutions and related information through its website.

For the purpose of this Privacy Policy, “UAVOps,” “we,” “us,” and “our” refer to UAVOps and its authorized representatives.

For website visitor and inquiry data, UAVOps generally acts as the data controller because it determines why and how personal information collected through the website is processed.

2. Information We Collect Through the Website

UAVOps may collect different types of information depending on how you use the website.

3. Information You Provide Directly

You may provide personal information when you:

• Submit a contact form
• Submit a start-project form
• Book a consultation
• Subscribe to updates or newsletters
• Send an inquiry
• Download or request resources
• Communicate with UAVOps through website-linked channels

This information may include:

• Name
• Email address
• Phone number
• Company or organization
• Job title
• Industry or sector
• Project interest
• Project location or site information
• Message or inquiry details
• Any documents or information you choose to submit

4. Information Collected Automatically

When you visit the website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Referring website
• Approximate location derived from technical data
• Cookie and analytics data

This information helps UAVOps understand how visitors use the website and how the website can be improved.

5. How We Use Personal Information

UAVOps may use personal information collected through the website to:

• Respond to inquiries
• Review project requests
• Schedule consultations
• Communicate with website users
• Provide requested information or resources
• Send newsletters or updates where permitted
• Improve website content, design, and functionality
• Understand user interests and website performance
• Maintain website security
• Prevent misuse, spam, fraud, or unauthorized activity
• Comply with legal, regulatory, administrative, or security obligations

6. Legal Basis for Processing

UAVOps processes personal information where there is a lawful basis to do so. This may include:

• Your consent, such as when subscribing to updates
• Steps taken at your request before entering into a possible service arrangement
• Legitimate business interests, such as responding to inquiries and improving the website
• Legal or regulatory obligations
• Security and fraud prevention purposes

7. Cookies and Similar Technologies

The UAVOps website may use cookies and similar technologies to support website functionality, analytics, performance monitoring, user experience, and security.

Cookies may help us understand how visitors use the website, which pages are visited, and how the website performs.

You may be able to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

8. Newsletter and Marketing Communications

Where you subscribe or otherwise agree to receive updates, UAVOps may send you information about services, resources, news, case studies, insights, events, or offers.

You may unsubscribe or opt out of these communications at any time.

UAVOps does not sell personal information to third parties.

9. Sharing of Personal Information

UAVOps may share personal information only where appropriate and necessary.

This may include sharing information with:

• Authorized UAVOps personnel
• Website hosting providers
• Email and communication tools
• Analytics providers
• Booking or calendar platforms
• Form and customer relationship management tools
• Cloud storage providers
• Professional advisers
• Regulators or public authorities where required by law

Service providers are expected to handle personal information securely and only for authorized purposes.

10. Third-Party Links and Platforms

The UAVOps website may link to external websites, booking platforms, social media pages, articles, or third-party tools.

UAVOps is not responsible for the privacy practices, security, or content of third-party websites or platforms. Users should review the privacy policies of those third parties before submitting information to them.

11. International Data Transfers

Some website tools, hosting providers, analytics providers, email systems, or cloud services used by UAVOps may process or store data outside Ghana.

Where this occurs, UAVOps will take reasonable steps to ensure that appropriate safeguards are used and that personal information is handled responsibly.

12. Data Retention

UAVOps keeps personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

• The type of inquiry
• Whether a project request becomes active
• Legal, accounting, or administrative requirements
• Security and fraud prevention needs
• Website analytics and improvement purposes
• Marketing preferences and unsubscribe requests

When personal information is no longer required, UAVOps will delete, anonymize, or securely archive it where appropriate.

13. Data Security

UAVOps takes reasonable technical, administrative, and organizational steps to protect personal information collected through the website.

These may include access controls, secure storage, restricted access, password protection, vendor controls, secure communication practices, and monitoring for misuse or unauthorized access.

No website or online system can be guaranteed to be completely secure. Users should take care when submitting sensitive information online.

14. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or outdated information
• Request deletion of personal information where appropriate
• Object to certain processing
• Withdraw consent where processing is based on consent
• Object to direct marketing
• Request information about how your data is used
• Lodge a complaint with the appropriate data protection authority

To exercise your rights, contact UAVOps using the details provided below.

15. Children’s Privacy

The UAVOps website is not intended for children. UAVOps does not knowingly collect personal information from children through the website without appropriate authorization.

16. Security Incidents

If UAVOps becomes aware of a security incident affecting personal information collected through the website, UAVOps will take reasonable steps to investigate, contain, and address the incident.

Where required by applicable law, UAVOps may notify affected individuals or relevant authorities.

17. Changes to This Privacy Policy

UAVOps may update this Privacy Policy from time to time. The updated version will be posted on the website with a revised effective date.

18. Contact

For privacy-related questions, requests, or concerns, please contact:

UAVOps
Email: info@uavops.com
Website: www.uavops.com